Cisco Unified Intelligence Center v8.0 CUIC

    

Summary:
Cisco Unified Intelligence Center (CUIC) 8.0 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer, and at the same time, present a consistent user interface and a common tool, to access the varied data across multiple Cisco product families.

Duration:
3 Days/Lecture & Lab

Audience:
This course is designed for Cisco Customers, Cisco Technology Partners, and Cisco Employees.

Topics:

• Cisco Unified Intelligence Center (CUIC) Overview
• CUIC Installation, Administration and Security
• Running CUIC Reports
• CUIC Custom Reporting

Prerequisites:
-Working knowledge of Unified Contact Center Enterprise is desired.-A working knowledge of Contact Center operations is desirable.

Last Update: May 22, 2012