Automation Assessment Service

    

ProTech Professional Technical Services offers expert assistance in the deployment and exploitation of Enterprise Systems Automation. Our team of system integrators will help you enhance the value of your automation products and accelerate the business value of your projects. Our experienced professionals have expertise with a wide range of products, complex automation plans, and custom solutions that capitalize on most vendors' automation components.

The ProTech Automation Assessment Service will help your data center maximize the benefits from its investment in systems management and automated operations tools. The assessment provides you with the information you need to meet your management challenges and effectively guide your organization by identifying areas in your data center that will maximize return on investment, reduce project risk, provide complete documentation, and promote knowledge transfer.

A ProTech automation assessment is a complete evaluation of your current business and IT environment to identify:

• Overall business needs, goals and requirements
• Service objectives of business applications
• System resources critical to each application
• A comparative model current automation staffing levels and industry practices
• Application and process integration needed to support business goals
• Current automation implementation quality key indicators including installation, documentation, design, operator procedures and code performance
• Recommended changes to maximize your payback on product investment with an emphasis on how to integrate products
• Development of customized automation scenario template with estimates for design, coding, implementation and testing

During the assessment, ProTech consultants will conduct interviews with project sponsors, project managers, business process owners, and project staff. Based on these interviews, ProTech will analyze the project with nine risk dimensions:

• Project Planning
• Project Organization
• Business Objectives
• Task Management
• Change Management
• Resource Management
• Reporting and Communications
• Documentation and Standards
• Project Complexity

Each dimension contains a number of specific competencies. These competencies, taken as a whole, make up the organization's capability to minimize risk and maximize success. Each competency can be viewed individually or in concert with all of the others to provide the dynamic balance that truly reflects the organization's level of excellence in its day-to-day functions.

These Automation Projects produce multiple deliverables, including guidelines, rules, and procedures. Deliverable Templates are produced to meet the organization, methodology, and project type needs.

We work with several of the major methodology automation tools available in the marketplace today such as Computer Associates CA-OPS/MVS and CA-Automation Point, Candle Corporation's AF/OPERATOR and AF/REMOTE, IBM's NetView AOC, and BMC's autoOPERATOR and PATROL products. Each project is carefully analyzed. The candidate methodology is reviewed with an eye to deriving the enhancement data that automation mandates.

The rigor and discipline of the automated methodology usually requires some modifications or data additions to fulfill the product usability requirements. We will conduct targeted sessions with client project managers and their subject-matter experts to elicit the data as needed.

ProTech Professional Technical Services is directed to and focused on our client's needs and always in keeping with our objectives of providing superior service. It takes just one phone call or a visit to our Web site to find out more about how your organization can benefit from ProTech Professional Technical Services. Our professional consultants are ready to bring the benefits of superior business intelligence to your enterprise.

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Last Update: June 3, 2011