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Course Schedule: | Pittsburgh, PA | 05/28-05/30 | Virtual Classroom | 05/28-05/30 | Toronto, ON | 05/28-05/30 | Pittsburgh, PA | 09/03-09/05 | Virtual Classroom | 09/03-09/05 | Toronto, ON | 09/03-09/05 |
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Deploying Cisco Unified Intelligence Center 8.0 ( DUIC )
Summary:
Deploying Cisco Unified Intelligence Center (DUIC) 8.0 is a comprehensive, end-to-end reporting solution, designed to make the task of creating reports and managing disparate data sources, easier on the customer, and at the same time, present a consistent user interface and a common tool, to access the varied data across multiple Cisco product families.
Duration:
3 Days/Lecture & Lab
Audience:
-Cisco Customers-Cisco Technology Partners-Cisco Employees
Topics:
- Cisco Unified Intelligence Center (CUIC) Overview
- CUIC Installation, Administration and Security
- Running CUIC Reports
- CUIC Custom Reporting
Prerequisites:
Students should have working knowledge of Unified Contact Center Enterprise and experience with Contact Center operations is desirable.
Last Update: May 22, 2013
