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Improving Supervisor Effectiveness
Summary:
This course is designed to improve the effectiveness of new or seasoned supervisors. This course employs a wide variety of training techniques, from lecture to role-playing, with a strong emphasis on case studies and experimental exercises.
Duration:
3 Days/Lecture & Workshop
Audience:
This course is intended for supervisors as well as for more senior managers.
Topics:
- Supervisor roles and responsibilities
- Effective communication
- Managing conflict
- Effective teams
- Leadership
- Action planning and follow-up
Prerequisites:
There are no prerequisites for this course.
Last Update: May 23, 2013
