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This course discusses the scheduling process, scheduling engine, and scheduling service activities in detail since they are key entry points in the scheduling process. It also discusses how to use service scheduling in situations that have complex scheduling requirements.
1 Day / Lecture & Lab
This course is designed for new partners and customers of Microsoft Dynamics CRM that want to learn about the available service scheduling features in the Microsoft Dynamics CRM product.
General working knowledge of customer relationship management General understanding of business processes General working knowledge of Microsoft Windows.
Last Update: May 25, 2013