The BA Facilitator

    

Summary:
Learn how to be an effective facilitator in structured Facilitated Meetings, with a focus on their use by the BA to brainstorm and elicit requirements (during requirements workshops) and to verify requirements artifacts (during structured walkthroughs). This course provides guidelines, tips and practical experience facilitating these highly effective group sessions.

Duration:
1 Day/Lecture & Lab

Audience:
This class is designed for Senior Bas and other BAs and PMs tasked with facilitating requirements-gathering workshops.

Topics:

• Definition and goals of a facilitated meeting
• Who initiates a facilitated meeting?
• Types of facilitated meetings involving the BA
• Checklist for Justifying a Facilitated Meeting
• Roles, Responsibilities and Controls in the Meeting
• Tips How to handle responsibility with - and without - authority
• Types of questions to ask
• List Examples of open-ended questions
• List Examples of Affirmation Statements
• Tips on negotiating with people at various levels
• Preparing for the meeting Expectation Check Lists
• List of Open-Ended Questions to use with stakeholders
• Types of Questions The 5 "P" Questions (with examples)
• Types of Participants and tips for dealing with them
• Group Dynamics Pitfalls and how to prevent them
• Checklist 10 top items to consider when planning and executing facilitated meetings
• Handout "Cheat Sheet" with the Noble Path - an overview of the BA process, focusing on the questions to ask and artifacts to produce as the project progresses
• Case study At least 1/2 of the first day is devoted to practicing facilitation skills on a case study. Trainees are encouraged to bring in a real-world case study. For those not able to do so, the course also provides a sample case study with sample so

Prerequisites:
There are no prerequisites required for this course.

Last Update: May 23, 2012