Administering Cisco Communications Manager and Unity Connection v10.x ( ACUCMU )

Administering Cisco UCM and Unity Connection (ACUCM/AUC) v10.x provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System and Cisco Unity Connection. This course teaches the concepts of IP telephony based in system administration, including its function, features, options, and configuration. This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course also presents Cisco Unity Connection with the focused goal of providing the administrators with the necessary skills to perform their day-to-day job functions using the Cisco Unity Connection version 9.x system. This course covers v8.x, 9.x, and 10.x. This course includes various lab exercises to apply what was learned in each preceding lesson. Labs begin with a newly installed publisher and subscriber. The only element that is preconfigured is two MGCP gateways, for the headquarters (HQ) and branch (BR), and an intercluster trunk pointing to the neighbor’s pod. Therefore, the student will become familiar with all the various concepts through configuration of the elements in the lab environment.