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PT24976
Training Summary
This one of kind Cisco UC in-depth course takes student from initial endpoint configuration to a full solution deployment using all of the Cisco UC Components. Students will have extensive labs in which they will Administer and troubleshoot a Cisco UC Deployment.
Participants will gain in-depth practical knowledge with exercises on administering and troubleshooting of all Cisco UC Components.
Prerequisites
An understanding of IP networking concepts (CCNA-level), traditional digital PBX systems, and basic telephony concepts is required for this course.
Duration
5 Days/Lecture & Lab
Audience
The primary audiences for this course are:
- Phone Network Administrators
- Data System Administrators
- Entry-level Network Engineers
- IT Support Personnel
- Helpdesk Support Staff
- Learners looking to gain a technical overview of Cisco Unified Communications Manager
- Learners who need a preparatory course before taking Implementing Cisco Unified Communications IP
- Introduction to Cisco Unity Connection for Network Engineering Staff Personnel
Course Topics
- Tools for Managing UC Collaboration
- Unified Communication Manager
- Gateway
- Cisco Emergency Responder (CER)
- Cisco Unified Communications Mobile and Remote Access (MRA)
- Integrating Cisco Unified IM and Presence
- Integrating Cisco Unity Connection
- Cisco Meeting Server (CMS)
- Cisco UCCX
- Cisco Paging Server (InformaCast)
- Troubleshooting
- Labs: CUCM Labs
- Unity Connection Labs
- Cisco Unified Communications IM and Presence (IMP)
- Cisco Unified Contact Center Express (UCCX)
- Cisco Meeting Server (CMS)
- Cisco Paging Server
- Cisco Mobile Remote Access (MRA)