Extensive and interactive, Administrative Essentials in Lightning Experience is the core training that ensures your success with Salesforce Lightning. It’s a must for new administrators, and we recommend completing this course before starting a Salesforce deployment or when taking over an existing deployment.
- Getting Started: Navigating Salesforce
- Getting Started: Using the Sales Cloud
- We also strongly recommend you complete the Get Started with Lightning Experience trail in Trailhead to get the most out of this course.
5 Days/Lecture & Lab
- New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications.
- Other groups that would benefit from deepening their knowledge of Salesforce Lightning Experience, including power users, sales operations, and IT managers.
- Getting Around the App
- Getting Your Organization Ready for Users
- Setting Up and Managing Users
- Object Customizations
- Managing Data
- Reports and Dashboards
- Managing the Support Process