Assisting Clients with Grief

PT7914
Summary
As service providers, we often encounter clients who are under stress. An extreme example of this is working with clients who are grieving a recent loss. This training focuses on communication skills to help work with grieving clients in a respectful and effective manner.
Prerequisites
There are no prerequisites required for this course.
Duration
1/2 Day/Lecture
Audience
This course is for anyone who is dealing with grief in the workplace.
Topics
  • Introductions, Overview
  • Mini Assessment - What's working, what's not?
  • Kubler-Ross 5 Stages of Grief
  • Communication Skills
  • Closing

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