Past Webinars

There are many reasons to analyze a business process. Perhaps a process no longer reliably delivers the intended output, or even if it still "works" it takes too long to complete or requires too many resources. Maybe you want to adopt new software, so the associated process has to change to accommodate it. Perhaps you simply want to document the process so that new employees have proper guidance.

AI is here to stay. Many organizations are now faced with the challenge of deciding if they should invest in AI development. With this decision, brings the question, what sort of AI should they implement? How should they plan for the changes that AI will bring to their industry and marketplace? This presentation looks at three of the most important trends that will shape the direction of AI development along with its anticipated impact upon business and society.

ITIL® 4 Update - The Why, Who, What and When

Are you interested in cutting down on the time involved in analyzing and displaying your data? Does the idea of being able to work faster and smarter excite you? If yes, then the Tableau™ Desktop tool may just be the secret weapon that you need!

Would you like to learn how to quickly create fantastic visualizations using the BusinessObjects Web Intelligence reporting tool? Web Intelligence is a simple to use tool that allows you to create professional looking reports without the added task of programming. Instead, it uses the seamless assistance of a web browser, hence the name, Web Intelligence.

ProTech and prolific published technical author,Chris Minnick present on React, its benefits, time saving capabilities, and the level of control it provides when working with components.

ProTech and Emotional Intelligence expert, Brent Borgundvaag present the concept of emotional intelligence, its core concepts and looks at the benefits of developing a high emotional intelligence.

This 30-minute presentation includes a thorough examination of the concepts as well as a demo.

In this presentation Kay Corry Aubrey delves into usability testing and its best practices.

ProTech and our session facilitator, Brent Borgundvaag introduces how conflict can be resolved once the proper tools and skills are acquired.