Build Guided Experiences with OmniStudio OMS-435

Training Summary
Discover how to develop engaging, digital-first guided experiences using OmniStudio tools. In this class, our OmniStudio experts will show you how to use FlexCards, OmniScripts, and the OmniStudio Interaction Console to configure applications that elevate the user experience. You’ll learn how to retrieve and transform internal and external data using declarative OmniStudio data tools to get a 360-degree view of customer accounts, empowering you to quickly deliver high-quality, consumer-grade experiences that your users expect.
Students should possess a solid understanding of basic Salesforce concepts and functionality, including Lightning Web Components (LWC). Students should also have experience working with relational databases and familiarity with JSON.
5 Days/Lecture & Lab
Those who can benefit from this course include Platform developers, UI developers, Solution Architects, Technical Architects, and those who are responsible for the setup, configuration, or maintenance of OmniStudio applications or Salesforce industry Cloud apps.
Course Topics
  • Introduction to OmniStudio
  • OmniStudio LWC
  • FlexCards and OmniStudio Interaction Consoles
  • OmniScripts
  • Integration Procedures and OmniStudio Data Tools

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