Business Analysis: Concepts, Tools and Techniques

Catalog Home Business Analysis, Agile/Scrum & DevOps Business Analysis

Business Analysis: Concepts, Tools, and Techniques provides an in-depth examination of current Business Analysis practices. After reviewing core concepts, including those underlying capacities and best practices that support their work, participants engage in numerous hands-on exercises in order to learn commonly used tools and techniques. Topics include analysis in support of strategic planning; techniques used to define proposed projects; an effective approach to business process analysis; project requirements development, validation, management and communication; and numerous additional ways that Business Analysts commonly support a project. Although the focus is largely on waterfall style projects, the BA role in both waterfall and agile projects is discussed.

This course assumes that participants have participated in some projects and have some understanding of one or more business analyst roles.

4 Days/Lecture & Labs

This course is of particular value to business analysts, project managers and other project staff with direct or indirect responsibility for requirements definition and analysis; Project Management Office staff; and managers of business analysts.

The value of Business Analysis

  • Roles of the Business Analyst
  • The Business Analysis Professional
  • BA competencies
  • Enterprise Analysis
  • Business Process Analysis
  • Types of project requirements
  • Planning for the requirements engagement
  • Requirements Elicitation: Tools and Techniques
  • Analyzing and documenting requirements
  • Verifying and Validating Requirements
  • Requirements management
  • Solution validation
  • Effective stakeholder communication
  • Post-Project Solution Assessment




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