Cisco CVP Developer Training (CVPD)

  This course can be requested in your area here.

The CVPD course is a five day instructor-led, hands-on training course that teaches you everything you need to know about developing and debugging of self-service applications using the CVP Call Studio and CVP VXML Server. You will leave class an expert on CVP Call Studio applications and return to work prepared to begin your first project. This course strongly emphasizes hands-on application development of IVR Self-Service applications using the Cisco CVP Call Studio and VXML Server.

5 Days/Lab & Lecture

  • Understand CVP software architecture and contact center integration
  • Understand VXML Server operation and administration
  • Build, execute, and debug CVP Call Studio applications, including
  • Maintain VXML Server Software

Programming or IVR scripting experience is recommended. In addition, it is required that prospective students have either attended the Cisco CVPI training course or have knowledge of the ICM/CVP architecture, as it will be introduced, but is not the focus of this course.

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