Coaching for Effective Performance

PT3793
Summary
Coaching, as a skill, is critical as technology changes, people change, jobs and standards ofperformance increase. Dealing with different learning styles and different readiness levels arepart of the challenge of leadership. While being a role model is essential, there are also somespecific steps that increase the effectiveness of feedback and coaching. This course deals withspecific processes and provides "hands-on" practice in several coaching situations.
Prerequisites
There are no prerequisites for this course.
Duration
2 Days/Lecture & Lab
Audience
This course is designed for those responsible for team or employee performance.
Topics
  • Increase your confidence to address performance issues
  • Reduce the stress attached to confronting performance problems
  • Help your people grow and be successful
  • Read learner readiness levels and adjust the coaching process
  • Understanding learning styles and how they affect coaching
  • Transfer skills and knowledge to new employees
  • Understanding the role of the coach
  • Understanding the factors that influence performance
  • Dealing with different learning styles
  • On the job training techniques
  • Listening skills
  • Feedback skills
  • Coaching, planning and delivery of feedback

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