Coaching Skills for the Agile Workplace

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  Available by Request

This three-day course provides the foundations to be an effective Agile coach. Achieve ICP-ACC designation, one of two Continuous Learning Certifications (CLCs) on the Agile Coaching and Facilitation track with ICAgile by successfully completing this course.

  • 21 PDUs | 21 SEUs
  • Accredited course with ICAgile
  • Free 'Agile Advice' ebook, estimation cards, and more
  • ICAgile Certified Professional - Agile Coaching Certificate

The difference between an OK agile coach and a fantastic agile coach is like the difference between a cook and a chef.
  • A cook uses recipes. A chef uses the principles and techniques of food preparation.
  • A cook may experiment, with fingers crossed. A chef creates, with confidence and consistency.
  • A cook follows directions. A chef understands the ingredients, their chemistry and the circumstances that surround them.
  • A cook prepares a meal. A chef designs an experience.

And so it goes with coaching.
  • You can treat it like a cook – read some books, memorize key questions, repeat your favourite processes, experiment and hope for the best.
  • Or you can treat it like a chef – understand the principles, master proven techniques so that they come to you naturally, bring your experience into new contexts and participate in coaching conversations with confidence and ease.

Agile coaching may be a new profession, but professional coaching has been around since the early 1990s. There’s a huge body of practice and knowledge, tested, proven and documented. The organizations that certify professional coaches have established competencies that can be learned and assessed. That’s what we teach. Coach Skills for the Agile Workplace is authorized and licensed to teach coaching based on the International Association of Coaching’s IAC Masteries

This program is also accredited by ICAgile and meets the learning objectives of its Certified Professional in Agile Coaching (ICP-ACC) designation.

Coach Skills for the Agile Workplace gives you the opportunity to practice and master the coaching techniques you need as an agile coach in a safe and supportive environment, so you can use them fluently on the job.

This course is designed for those who care about becoming a professional Agile coach. Knowledge of Agile work is recommended prior to attending this learning event.

3 Days/Lecture & Lab

While anyone can benefit from learning to be a great workplace coach, we’ve designed Coach Skills for the Agile Workplace with agile practitioners in mind. You’ll do well in this program if:

  • You’re serious about excellence
  • You believe people are capable of more than they know
  • You’ve seen good coaching at work and want to learn how to do that
  • You’ve seen not-so-good coaching at work and want to learn how not to do that
  • You already understand the agile mindset, values, principles and foundational concepts
  • If you’re going to be called an agile “coach,” you want to be the best coach you can be
  • You’re willing to be a beginner. Masterful coaching takes practice. You can’t rush it.
Who it is NOT for:
  • Anyone who is only interested in certification.
  • Someone looking for instruction in agile practices (Scrum, Kanban, etc.)

The basics of professional coaching within the context of an Agile workplace, as outlined in the learning objectives of ICAgile

  • The Coaching Stance/Mindset
  • Roles, Responsibilities and Skills of an Agile Coach
  • The Coaching Stance/Mindset
  • Coach, Teach, Facilitate, Mentor – What’s the Difference?
  • Professional coach skills, based on the certification standards of the International Association of Coaching (IAC)
  • Emotional intelligence
  • Creating Supportive Environments
  • Coaching in organizations
  • Understanding team development
  • Handling challenges, dysfunction and disagreement
  • The learning objectives of the International Consortium for Agile (ICAgile) ICP-ACC program.

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