Coaching … The Secret Behind Team Effectiveness

This workshop is very interactive and dynamic. Games, role-playing and case studies are built in to develop the participant's skills quickly. The handbook is user friendly and it is a great tool for personal review.
There are no prerequisites for this course.
2 Days/Lecture & Lab
This course is designed for managers, team leaders, project managers, and supervisors.
  • Understand the Coach's roles and responsibilities
  • Learn how to provide effective feedback
  • Develop better interactive skills
  • Understand the Coaching Model
  • Coaching in a work environment
  • Characteristics of successful coaches
  • Coach's roles and responsibilities
  • Effective coaching communication
  • Active listening
  • The art of questioning
  • Providing feedback
  • Setting SMART goals
  • The Coaching Model
  • Impact on employees
  • Motivational factors
  • Recognizing behaviours
  • Adjusting leadership style
  • Developing trust and respect
  • Pitfalls to avoid
  • 10 tips to remember
  • Action plan

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