Every day, thousands of managers and supervisors go through "the dark night of the soul" as they try to find a way to deal with a staff issue which must be addressed, or prepare for reviews and appraisals. The ability to deal with these situations is a fundamental supervisor's skill which can easily be acquired and developed. This program is very hands-on, with real-life role plays and skills development. It should be seen as a basic requirement for all those who manage or lead others.
There are no prerequisites required for this course.
1 Day/Lecture & Lab
This course is designed for supervisors and managers.