Conflicts and Resolution of Harassment in the Workplace

PT4153
Prerequisites
There are no prerequisites for this course.
Duration
1 Day/Lecture
Audience
This course is designed for all employees and Management staff.
Topics
  • To recognize workplace harassment situations
  • How to handle it when faced with a workplace harassment situation
  • To learn and apply conflicts resolution strategies that are applicable to discrimination and harassment
  • What is and What is not Workplace Harassment
  • Forms of Workplace Harassment
  • Warning Signs and Behaviours
  • Confronting Harassers when They are
  • Colleagues
  • Leaders
  • Employees
  • Clients and Suppliers
  • Understanding Emotional and Perceptual Factors
  • Identifying Challenges when Dealing with Workplace Harassment
  • Formal and Informal Conflicts Resolution Strategies
  • Establishing Good Practices
  • The Confidentiality Aspect
  • Employees and Management Responsibilities
  • Legislation
  • Mistakes to Avoid

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