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PT4153
Prerequisites
There are no prerequisites for this course.
Duration
1 Day/Lecture
Audience
This course is designed for all employees and Management staff.
Course Topics
- To recognize workplace harassment situations
- How to handle it when faced with a workplace harassment situation
- To learn and apply conflicts resolution strategies that are applicable to discrimination and harassment
- What is and What is not Workplace Harassment
- Forms of Workplace Harassment
- Warning Signs and Behaviours
- Confronting Harassers when They are
- Colleagues
- Leaders
- Employees
- Clients and Suppliers
- Understanding Emotional and Perceptual Factors
- Identifying Challenges when Dealing with Workplace Harassment
- Formal and Informal Conflicts Resolution Strategies
- Establishing Good Practices
- The Confidentiality Aspect
- Employees and Management Responsibilities
- Legislation
- Mistakes to Avoid