Designing and Delivering High-Impact Training

The one common skill of all great managers is that they are great teachers. Whether it is teaching your team new skills, helping a new employee learn the basics of the job, or informing your staff about new policies and procedures, your skill as a trainer has a direct impact on the productivity of your team. As a front line manager, you are the person best equipped to identify the training needs of your staff, determine what skills they need and teach them them those new skills. You are able to determine whether the training improved job performance or not. In this workshop, you will learn the fundamentals of training. You will practice the systematic approach to designing, delivering and evaluating training. You will learn how to determine when training is needed, what good training looks like and how to evaluate the effect that training has on job performance.