Loading Course Schedule...
This course enables participants to apply a standard documentation process to their own policy and procedures documents. It provides guidelines for assessing audience needs and expectations, for designing documents to "layer" detail effectively, and for revising according to sound editorial standards.
There are no prerequisites for this class.
2 Day/Lecture & Lab
This course is designed for writers who must standardize policies and procedures in formal documents and managers and supervisors of policy-writing groups.
Confirm the objectives of the policy::Analyze the needs of the audience::Accommodate multiple audiences with different interests::Plan the policy documents for completeness and effectiveness::Determine the compliance and success factors underlying the policy::Use specific design models to organize the policy for descriptions and procedures::Draft quickly and comprehensively::Revise policy documents effectively::Apply these techniques to hands-on examples and case studies