OS X El Capitan Support Essentials is a three-day course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users. The course includes lectures and hands-on exercises that provide real-world experience.
3 Days/Lecture & Lab
This course is ideal for:Help desk specialists, technical coordinators, technical support personnel, service technicians, technology specialists, power users, teachers, and others who support Mac users in education or business organizationsTechnical coordinators, teachers, or power users who manage computer networks or computer labs that run OS X
Prior to taking this course, students must have OS X knowledge and basic computer navigation skills.