El Capitan 101 - OS X El Capitan Support Essentials 10.11

Catalog Home Help Desk, Apple & CompTIA Apple

El Capitan 101 - OS X El Capitan Support Essentials 10.11

  Add Course to watch list
  View full course outline
  Request in your area

There are no scheduled dates for this course.

  Available by Request

OS X El Capitan Support Essentials is a three-day course that gives you a tour of OS X El Capitan and covers the best ways to support OS X El Capitan users. The course includes lectures and hands-on exercises that provide real-world experience.

Prior to taking this course, students must have OS X knowledge and basic computer navigation skills.

3 Days/Lecture & Lab

This course is ideal for:Help desk specialists, technical coordinators, technical support personnel, service technicians, technology specialists, power users, teachers, and others who support Mac users in education or business organizationsTechnical coordinators, teachers, or power users who manage computer networks or computer labs that run OS X

  • The OS X El Capitan troubleshooting process
  • How to use OS X El Capitan tools and resources to troubleshoot OS X El Capitan
  • OS X El Capitan features and functionality, including how to find more information about OS X El Capitan
  • How to prepare for Apple Certified Support Professional (ACSP) 10.11 certification





Copyright © 2018 ProTech. All Rights Reserved.

Sign In Create Account

Navigation

Social Media