Empowering Gen Xers And Gen Yers

PT4521
Summary
This workshop is very interactive and dynamic. Games, role-playing and case studies are built in to develop the participant's skills quickly. The handout is user friendly and it is a great tool for personal refreshment.
Prerequisites
There are no prerequisites for this course.
Duration
One days
Audience
This course is designed for Project Managers, Team Leaders and Management Staff.
Topics
  • Impact of demographic trends in the workplace
  • Defining Gen Xers & Gen Yers
  • How each generation sees the workplace
  • Different generation = Different motivators, How to blend them
  • Important factors associated with retention, commitment and loyalty
  • Costs of high turnover
  • How to get engagement
  • What different generations look for in a leader
  • Tips to get different generations of team players working together
  • Effective communication
  • Adapting communication style to connect
  • Pitfalls to avoid
  • Building credibility
  • Action plan

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