Empowering Gen Xers And Gen Yers

PT4521
Training Summary
This workshop is very interactive and dynamic. Games, role-playing and case studies are built in to develop the participant's skills quickly. The handout is user friendly and it is a great tool for personal refreshment.
Prerequisites
There are no prerequisites for this course.
Duration
One days
Audience
This course is designed for Project Managers, Team Leaders and Management Staff.
Course Topics
  • Impact of demographic trends in the workplace
  • Defining Gen Xers & Gen Yers
  • How each generation sees the workplace
  • Different generation = Different motivators, How to blend them
  • Important factors associated with retention, commitment and loyalty
  • Costs of high turnover
  • How to get engagement
  • What different generations look for in a leader
  • Tips to get different generations of team players working together
  • Effective communication
  • Adapting communication style to connect
  • Pitfalls to avoid
  • Building credibility
  • Action plan

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