Getting Results Without Authority

Catalog Home Communication & Business Skills Interpersonal & Communication Skills
3.228.11.9
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Learn the secrets of achieving organizational goals through motivating others and maximizing a team’s skills and potential without having direct authority. Participants in this course learn how to set and achieve organizational goals while maximizing team effectiveness through influencing and inspiring others; together with how to make the most of opportunities for collaboration, and how to manage conflict effectively.

Note: This course is most effective when delivered using the Everything DiSC Workplace self-assessment as the framework for connecting the course objectives with the course content discussions. The Everything DiSC Workplace self-assessment is completed online prior to attending the class to maximize in-class time, and debriefed as part of the “Understanding your own management style” topic covered at the beginning for the day.

There are no prerequisites for this course.

1 Day/Lecture & Lab

This course is designed for anyone who needs to manage or lead others without authority, or without a formal reporting structure.

  • Defining outcomes and results – what does success look like?
  • The role of Emotional Intelligence in getting results without authority
  • Influencing Others – the basis of influence and the ability to work with others without having authority
  • Motivating and working through and with others – key motivators to combine with influencing others
  • Accountability & Performance Feedback – creating performance goals and giving performance feedback to encourage accountability, maximize team effectiveness, and overcome barriers to achieve higher levels of performance
  • Managing conflict




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