This course provides a comprehensive set of skills needed to install, configure, operate, and manage the IBM Tivoli Netcool Configuration Manager (ITNCM) base solution for monitoring and modifying the configuration of multi-vendor enterprise network devices. You learn a structured set of topics that cover all aspects of the solution and how it supports the network configuration management environment. This training gives you access to virtualized servers and network devices and extensive exercises to demonstrate how the solution manages network devices and allows quality changes to device configurations into the network. Class work includes the installation and configuration of the software so that network discovery can run. Discussions describing the methods the solution uses for device management and its customization are included. Included in the courseware are details on device modeling technology and how it provides customers significant value over standard configuration management solutions.