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PT5792
Summary
Every manager benefits from having a range of techniques and strategies for influencing staff towards improved performance and positive attitude. By dealing effectively with team members on a day-to-day basis, the manager can positively influence both the teams productivity and the effectiveness of its working relationships.
Prerequisites
There are no prerequisites for this course.
Duration
1 Day/Lecture & Lab
Topics
- Developing leadership skills
- Applying the situational leadership model
- Applying influencing techniques to key management tasks