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Integrating Cisco Unified Communications Applications (CAPPS) v8.0 is a 5-day course that teaches learners the integration options of Cisco Unified Presence, Cisco Unity Express, and Cisco Unity Connection. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified Presence and Cisco Unified Personal Communicator integration options with Cisco Unified Communications Manager.
-Working knowledge of converged voice and data networks-Basic knowledge of Cisco IOS gateways-Working knowledge of Cisco Unified Communications Manager and Cisco Unity Connection-Cisco course prerequisite training: ICND 1 & ICND 2 or CCNA Bootcamp; ICOMM; CVOICE; and CIPT 1
5 Days/Lecture & Lab
- Network administrators and network engineers-Systems engineers-CCNP Voice candidates
Introduction to Voice Mail::Cisco Unity Connection in a Cisco Unified Communications Manager Environment::Cisco Unity Express Implementation in Cisco Unified Communications Manager Express Environment::Voice Profile for Internet Mail Implementation::Cisco Unified Presence Implementation