iOS Support Essentials

Training Summary
iOS Support Essentials is a two-day core class to teach you how to use and support iOS and how to get the most out of your iPhone or iPad. Students will learn how to share files, create documents, surf the web, backup and restore data, stay secure and keep software up to date, among other topics.
Students who attend iOS Support Essentials need not have any iPad or iPhone experience at all, but some familiarity with the iOS or other mobile OSes can help.
2 Days/Lecture & Lab
iOS Support Essentials is designed for all users of iOS, from new users to experienced IT Support staff who now have to support iOS devices. All exercises will be demonstrated in-class by the instructor. Students who have their own iPads or iPhones may bring them and follow along, but this is not necessary.
Course Topics
  • Basic features & troubleshooting
  • Email, Contacts, & Collaboration
  • Multimedia & Presenting
  • Apps & Files
  • Security
  • Shortcuts & Accessibility
  • Custom Apps

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