iOS Workshop for Business Users & Help Desk
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CompTIA, Help Desk, Apple & Desktop Applications
Apple
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iOS Workshop for Business Users & Help Desk
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Delivery Options & Status:
Instructor Led
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Summary
During this iOS Workshop, attendees acquire a thorough understanding of the Mac iOS operating system. It is an important training asset for personnel, such as help desk staff who are responsible for supporting other iOS users. Additionally, this workshop is a great way to Onboard new hires, establish a high degree of functionality from the get-go, and avoid the pitfalls of assumptions and pre-learned poor practices.
Prerequisites
Basic knowledge of a Mac or PC computer
Duration
1 Day/Lecture & Lab
Audience
This course is designed for those who want to learn more about their iOS Devices and also for those who work in challenging business environments
Topics
- Setting Up the iOS Device
- Settings
- Multi-Touch Gestures
- Switching Between Applications
- Working with a Safari or other Web Browser
- Working with eMail
- Working with the Calendar
- Working with Contacts
- Working with Documents
- Working with Photos and Images
- Connecting to the Internet, or Bluetooth Devices
- Deployment
- Mirroring Video and iOS Devices
- Print Using AirPrint
- Security
- Finding and Installing Apps
- Troubleshooting
- Resetting the iOS Device
- Tricks & Tips
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