ITIL® 4 Specialist: High-Velocity IT (HVIT) Cerftification Program

Training Summary
The ITIL® best practice provides proven guidance to support organizations on their digital transformation journey. ITIL® 4 is the next iteration that incorporates all the best from previous versions and expands on this body of knowledge, by providing a practical and flexible approach to support organizations with a focus on delivering customer outcomes and value through IT-enabled services. ITIL® 4 provides an end-to-end operating model for the delivery and operation of tech-enabled products and services. It enables IT teams to continue to play a crucial role in wider business strategy and integrates concepts from other industry best practices such as Lean, Agile and DevOps. The advanced-level ITIL® 4 Managing Professional courses have been developed for IT practitioners working within technology and digital teams across organizations. To obtain the ITIL® 4 Managing Professional designation, the candidate needs to complete all courses in the ITIL® 4 Managing Professional stream:
  • ITIL® 4 Specialist: Create, Deliver and Support
  • ITIL® 4 Specialist: Drive Stakeholder Value
  • ITIL® 4 Specialist: High Velocity IT
  • ITIL® 4 Strategist: Direct Plan and Improve
The ITIL® 4 Specialist: High Velocity IT (HVIT) course provides an understanding of the ways in which digital organizations and digital operating models function in high velocity environments. This course has a focus on the following aspects of the ITIL® 4 Service Value Chain (SVC):
  • All inputs, outputs and steps of the SVC
This is a full training package that includes the knowledge transfer as well as the associated certification exam.
  • The candidate must have passed the ITIL® 4 Foundation examination OR the ITIL® 4 Managing Professional Transition examination.
  • Attendance in an accredited training course for this module and successful completion of the certificate exam.
3 Days/Lecture & Lab
The target audience for this course includes:
  • Individuals continuing their journey in service management
  • ITSM managers and aspiring ITSM managers
  • IT managers and practitioners involved in digital services or working in digital transformation projects, working within or towards high velocity environments
  • Existing ITIL ® qualification holders wishing to develop their knowledge
Course Topics
  • Understanding concepts regarding the high-velocity nature of the digital enterprise, including the demand it places on IT
  • Understanding when the transformation to high-velocity IT is desirable and feasible
  • Understanding the five HVIT objectives associated with digital products
  • Understanding the digital product lifecycle in terms of the ITIL® ‘operating model’
  • Knowing how to contribute to achieving value with digital products

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