ITSM/ITIL Release & Control Practitioner

PT5294
Summary
This course is designed for those of you working within, or tasked with implementing, the Change Configuration and Release processes. It is also useful for working in one particular discipline, but can broaden your knowledge of other related Service Management disciplines
Prerequisites
Students should have a Foundation Certificate in IT Service Management and at least one (1) years experience of working within release and control.
Duration
5 Days/Lecture & Lab

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