Kaizen - a Pathway to Improvement is a three-day activity based course to learn the principles, tools and techniques for continuous improvement. Kaizen (改善) is the Japanese word for "improvement". In business, kaizen refers to activities that continuously improve all functions and involve all employees from the CEO to the shop floor workers. This course also introduces the Shingo model for excellence. The model is based on four dimensions: culture, continuous process improvement, systems alignment and results.
3 Days/Lecture & Lab