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PT15542
Training Summary
This course offers ways to develop and improve listening skills.
Prerequisites
There are no prerequisites for this course.
Duration
1/2 Day/Lecture & Lab
Audience
This course is ideal for those wanting to improve listening skills.
Course Topics
Introduction: Overview
- Benefits of Really Listening
- Are We Really Listening?
- Audience Message Reception
- Listening Skill Clusters
- Helping the Speaker
- Summary and Next Steps