Listening Skills

PT15542
Summary
This course offers ways to develop and improve listening skills.
Prerequisites
There are no prerequisites for this course.
Duration
1/2 Day/Lecture & Lab
Audience
This course is ideal for those wanting to improve listening skills.
Topics
Introduction: Overview
  • Benefits of Really Listening
  • Are We Really Listening?
  • Audience Message Reception
  • Listening Skill Clusters
  • Helping the Speaker
  • Summary and Next Steps

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