macOS Support Essentials 10.14 Exam

PT22284
Summary
Apple Certified Support Professional (ACSP) certification verifies an understanding of OS X core functionality and an ability to configure key services, perform basic troubleshooting, and support multiple users with essential OS X capabilities. Candidates may earn ACSP certification by passing the macOS Support Essentials 10.14 Exam.
Prerequisites
The following exam preparation is recommended:
  • Gain experience with OS X – There is no substitute for time spent learning the technology. After you read the book or take the class, spend time increasing your familiarity with OS X to ensure your success on the certification exam
  • Complete the Sierra 101: macOS Support Essentials 10.13 course
  • Review the objectives and questions in the macOS Support Essentials 10.14 Exam Preparation Guide
Duration
2 Days/Lecture & Lab
Audience
ACSP certification is designed for the help desk professional, technical coordinator, or power user who supports OS X users, manages networks, or provides technical support for the Mac.
Topics
  • File Systems and Storage
  • Data Management
  • Apps and Processes
  • Network Configuration
  • Network Services
  • System Management

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