Welcome Mainline Information Systems Customers

Administering Cisco Contact Center Enterprise (CCEA)

Administering Webex Contact Center (AWXCC)

Advanced Contact Center Express Scripting Labs (ACCXSL)

Cisco Contact Center Enterprise Advanced Administration (CCEAA)

CVP Development and Scripting Part 1 (CVPDS Part 1)

CVP Development and Scripting Part 2 (CVPDS Part 2)

CVPD Java Development for Call Studio (CVPD Java)

Deploying Cisco Unified Contact Center Express (UCCXD)

Foundation in Project Management: Waterfall – Agile - Hybrid

Implementing Cisco Contact Center Chat & Email (CCECE)

Implementing Cisco Contact Center Enterprise (CCEI)

Project Management Fundamentals

Project Management Overview: Agile and Waterfall