Managing Individual Performance

Summary

How do you manage a poor performer? What do you do if your feedback is ignored? How do you manage an individual who seems to lack a work ethic? How do you define the shortfall in an individuals performance? How do you ensure that any positive change in work performance is permanent and lasting?This course gives you practical help and guides through a collaborative process that will produce many lasting benefits. Interactive and fun, youll learn a motivational style that you can practice in a risk-free setting.

Prerequisites

Students would find it helpful to attended Managing for Superior Results I: The Fundamentals of Supervision before taking this course.

Duration

1 Day/Lecture & Lab

Audience

This course is designed anyone with responsibility for managing or supervising others.

Topics

• How to plan the feedback meeting
• How to use the feedback model
• How to link to the formal appraisal process

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