Managing Skills for Non-Managers Level 2

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Managing Skills for Non-Managers Level 2

Instructor Led
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Working with other alumni of the Managing Skills for Non Managers Level 1 program, you will identify and resolve your leadership, influencing, cooperation and accountability challenges. You'll dive more deeply into the tools you acquired during your MSNM Level 1 program and apply them to resolving your challenges. Your workshop is rounded out with new tools to help you create better relationships and productive results.This training workshop addresses:Achievement / Results OrientedClient ServiceCommunicationConflict ResolutionDealing With Difficult SituationsEmotional IntelligenceEngagement and MotivationImpact / InfluenceInterpersonal RelationshipsLeadershipManagement ExcellenceSelf Confidence / Self EsteemTeamwork and CooperationWorking with Others

Before taking this course, students should take ProTech's Managing Skills for Non-Managers Level 1.

1 Day/Lecture & Lab

This course is designed for students who want to build on their influence, cooperation, consensus and conflict skills.

  • Emotional Intelligence
  • Action Learning
  • Performance Outcomes
  • MSNM - Level 1 Deep Dive

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