Working with other alumni of the Managing Skills for Non Managers Level 1 program, you will identify and resolve your leadership, influencing, cooperation and accountability challenges. You'll dive more deeply into the tools you acquired during your MSNM Level 1 program and apply them to resolving your challenges. Your workshop is rounded out with new tools to help you create better relationships and productive results.This training workshop addresses:Achievement / Results OrientedClient ServiceCommunicationConflict ResolutionDealing With Difficult SituationsEmotional IntelligenceEngagement and MotivationImpact / InfluenceInterpersonal RelationshipsLeadershipManagement ExcellenceSelf Confidence / Self EsteemTeamwork and CooperationWorking with Others
Before taking this course, students should take ProTech's Managing Skills for Non-Managers Level 1.
1 Day/Lecture & Lab
This course is designed for students who want to build on their influence, cooperation, consensus and conflict skills.