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PT24411
Summary
This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.
Prerequisites
Before attending this course, students should have a knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.
Duration
4 Days/Lecture & Lab
Audience
This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 for Marketing for businesses.
Topics
- Marketing Application Configuration
- Leads
- Marketing Forms and Pages
- Segments and Lists
- Marketing Emails
- Customer Journeys
- Insights
- Events
- Surveys
- Results