MB-340T00: Microsoft Dynamics 365 Commerce Functional Consultant

Dynamics 365 Commerce functional consultants set up and use the application functionality in Microsoft Dynamics 365 Commerce, and provide support for the application. The functional consultant typically has a strong understanding of unified commerce business operations, and experience configuring, deploying, maintaining, and using Microsoft Dynamics 365 Commerce. This four-day course covers the essentials for the role.
Before attending this course, students must have:
  • Core Microsoft Dynamics 365 skills
  • General understanding of Commerce principles
4 Days/Lecture & Lab
This course is intended for either a Dynamics 365 consultant who wants to learn Commerce, or a retail analyst with core Dynamics 365 experience who wants to apply their skills to the Dynamics product family.
  • Get started with Dynamics 365 Commerce
  • Configure Commerce Headquarters
  • Products and Merchandising
  • Retail Pricing
  • Loyalty and customer experience
  • Point of sale
  • Configure and work with call centers in Dynamics 365 Commerce
  • Work with E-Commerce in Dynamics 365 Commerce
  • Manage order fulfillment and inventory in Dynamics 365 Commerce
  • Work with Dynamics 365 Fraud Protection

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