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Microsoft Operations Framework (MOF) is a collection of best practices, principles, and models. It provides comprehensive technical guidance for achieving mission-critical production system reliability, availability, supportability, and manageability for solutions and services built on Microsoft's products and technologies.This course lets Microsoft customers learn about the changing aspects and functions within an enterprise operations environment. In addition, this course provides a knowledge base for Microsoft deliverers (field, consultants, and go-to partners) of customer solutions with respect to the changing quadrant.
Students should have taken Microsoft Operations Frameworks Essentials before attending this class. In addition, we recommend that students obtain an ITIL foundation certificate before taking this course.
3 Days/Lecture & Lab
This course is targeted broadly at IT managers and professionals. From a delivery perspective, the focus is on MOF practitioners (consultants, Premier Services, and partners) responsible for delivering MOF solutions. From a customer perspective, the aim is on IT managers and operations professionals who are involved in IT operations and running Microsoft technologies, specifically, the changing aspects and functions in IT environments.
- Introduction to the MOF Changing Quadrant
- Change Management
- Release Planning, Building, and Testing
- Configuration Management
- Emergency Changes