MOC 40076 A MVA Workshop: Troubleshooting Windows Systems with SysInternals Tools

In this one-day MVA Workshop, students will get hands-on practice diagnosing, analyzing, and troubleshooting systems with the Windows Sysinternals suite of tools. This workshop is designed to enhance and extend the learning from the Utilizing Sysinternals Tools for IT Pros Microsoft Virtual Academy (MVA) video series. In this workshop, students will explore the most commonly used tools from the Sysinternals suite, including Process Explorer, Process Monitor, PsTools, and Autoruns. As a requirement for the workshop, students are expected to view the MVA videos to prepare for participation in the workshop. In the workshop sessions, a facilitator will lead students through short presentations that review the MVA material, hands-on labs, and class discussions. The majority of the time is spent on hands-on practice and exploration of the tools.
Before attending this course, students must have:Have viewed the Utilizing Sysinternals Tools for IT Pros MVA video course. (The course can be accessed for free at with the basics of the Windows architectureWorking experience and background knowledge of Windows 7 and Windows 8-based systemsInterest in improving the performance of Windows-based devices and solving associated problems
1 Day/Lecture & Lab
This workshop is intended for IT Professionals that provide Tier 2 support to users running Windows-based desktops and devices in small business environments to large enterprise organizations. In general, these enterprise and small business desktop support professionals focus on a broad range of technical issues related to Windows operating systems, devices, cloud services, applications, networking, and hardware support. These IT Professionals are responsible for the maintenance and support of desktops and devices, installing and testing line-of-business applications on these devices, and physically making changes to user devices or re-imaging devices as required.The workshop is also designed for learners who prefer a compact and self-directed learning experience. The lab sessions will help learners gain an understanding of the features and capabilities of the key diagnostic tools in the Sysinternals suite.
  • Introducing the Sysinternals Tools for Windows Client
  • Understanding Windows Core Concepts
  • Exploring Process Explorer
  • Process Monitor
  • PsTools
  • Autoruns

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