MOC 80002 A Administration in Microsoft Dynamics CRM 4.0

This two-day course, Administration in Microsoft Dynamics CRM 4.0, provides students with the necessary techniques to plan, develop, apply, and examine administrative tasks within Microsoft Dynamics CRM 4.0.
Before attending this course, students must have: Experience using Microsoft Dynamics CRM 4.0 or Microsoft Dynamics CRM 2011.
2 Days/Lecture & Lab
This course is intended for people who plan to install, implement, configure, or support Microsoft Dynamics CRM 4.0. The course is intended for administrators, implementers, developers, and consultants who need to understand the technical aspects and administrative functionality of Microsoft Dynamics CRM. The course is not intended for non-technical staff.
  • Configuring the Organizational Structure
  • Configuring Security
  • Configuring Users and Teams
  • Configuring System Settings
  • Change Management
  • Report Customizations
  • Performance and Maintenance
  • Advanced Find

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