Monitoring and Troubleshooting Microsoft Exchange Server 2007

This workshop teaches messaging specialists to monitor and troubleshoot an Exchange Server 2007 messaging system. Students will learn how to correlate client and server issues and resolve those issues. They will also learn how to monitor systems and create reports from the monitoring data.
This workshop requires that students meet the following prerequisites:-Fundamental knowledge of network technologies including DNS and firewall technologies.-Experience administering Exchange Server 2007.-Experience with the Windows Server 2003 operating system.-Experience with Active Directory directory service in Windows Server 2003.-Experience with managing backup and restore on Windows Servers.-Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and IIS Administrator.-Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup.
2 Days/Lecture & Lab
The audience for this course includes people with experience with Exchange Server 2007 or previous versions of Exchange Sever. These people will have experience installing and configuring Exchange Server, configuring recipients and mailboxes, and supporting Exchange Server clients. People coming into the course are expected to have at least three years experience working in the Information Technology field typically in the areas of network administration or Windows Server administration and one year of Exchange Server administration experience.
  • Introduction to Exchange Server Monitoring and Troubleshooting
  • Monitoring and Troubleshooting Client Performance and Connectivity
  • Troubleshooting Access to Resources and Messages
  • Monitoring and Troubleshooting Mail Flow
  • Monitoring and Troubleshooting Mailbox Servers
  • Monitoring and Troubleshooting External and Additional Services
  • Identifying Trends in a Messaging System

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