New IT Manager Essentials

PT10583
Summary
This class discusses the core set of personal traits, skills, and knowledge needed to be a great manager including communication skills, interpersonal skills, working with other managers, managing your former peers, dress code, supporting company policies and navigating office politics.
Prerequisites
There are no prerequisites for this class.
Duration
1 Day/Lecture & Lab
Audience
This course is designed for new IT managers.
Topics
  • Welcome to Management
  • Management Realities
  • Communication is King
  • User Politics
  • Running Staff Meetings
  • Running Virtual Meetings
  • Status Reporting
  • Manager Ethics

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