Practical Facilitation Skills

PT24755
Training Summary
If you’ve ever had occasion to facilitate or lead a meeting, you probably understand how challenging it can be. Not only do you need to stick to the agenda, you need to manage the group dynamics, and often, get everyone to agree on a decision. That is no easy task, especially when opinions and personalities conflict. Facilitation is part art and part science, and luckily, it is a skill that can be learned. Leading a group through the facilitation process – rather than controlling the meeting – will result in participants fully supporting and taking ownership of the outcomes. Ensuring that all have been heard and have an opportunity to voice their opinions reduces negative backlash afterwards. After all, most people will accept not getting their way, but will resent not having their say. Facilitation skills are one of the most important competencies professionals can develop for their career today. Meetings are unavoidable, and if you can manage them effectively and efficiently, you’ll be an asset to any organization. In this dynamic and practical facilitation course, participants will learn how to gather information from a group, clarify and present ideas, remain neutral when appropriate, and gain consensus. They will learn strategies to manage group dynamics, how to deal with a group that is “stuck”, and techniques to keep the energy high. Participants will practice their new skills in a safe and supportive environment.
Prerequisites
There are no prerequisites for this course.
Duration
2 Days/Lecture & Lab
Audience
This course is designed for anyone who leads meetings or wants to better manage the group decision-making process
Course Topics
  • The Facilitation Cycle
  • Group Dynamics
  • Decision Making and Consensus

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