Employers and managers are just beginning to experience the effects of a demographic shock that will see thousands of workers retire over the next five to 10 years. These retirees carry vital experience, skills, understanding and solutions of value to colleagues and the organization. Failing to properly capture, retain and share this knowledge could have serious impacts on the financial and operational performance of the organization.This interactive workshop will provide a foundation to preserve and leverage these vital assets within your group, sector or organization through the application of Knowledge Management (KM).Youll hear what challenges others are facing and what they are doing. Youll discuss KM principles and processes, and engage in practical exercises that will enable you to get working right away on specific initiatives in your organization. There will be plenty of opportunity for discussion and questions.
There are no prerequisites for this course.
2 Days/Lecture & Lab
This course is suitable for line managers and project managers concerned with retaining corporate knowledge and building a foundation for continuous improvement, innovation and growth. Human resources and I.T. staff concerned with these issues will also benefit.
- Developing a plan
- Risks and benefits
- Lessons learned