Excellent problem determination skills cannot be acquired simply by reading a book. They mostly come from experience as well as discipline. After this course, you should have a general understanding of a structured problem determination approach, which you can then apply in your daily work to gain more experience.
This course is aimed at people who have had some experience with root cause analysis.
3 Days/Lecture & Lab
Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, corrective action coordinators or managers; supervisors, team leaders, and process operators; anyone who wants to improve their ability to solve recurring problems.
- RCA Foundation Concepts and Objectives
- Enhance use of RCA tools
- Problem Resolution and Prevention
- Capability Improvement for RCA
- Course Summary and Conclusions