SAM 101

Catalog Home ITIL, Governance & IT Service Management Asset Management
35.172.233.215

Software is an Asset to any business organization and as such should be subject to management and controls. Software Asset Management is critical for organizations looking for a proactive approach to cost control and risk mitigation. In order to successfully implement a Software Asset Management practice, there are some foundational concepts that need to be understood.

This course will outline the fundamentals of Software Asset Management, including the function of the core Software Asset Management Team relative to other stakeholders in the organization. It should strike a balance between detailed descriptions for operational staff and higher level concepts for the wider organizational teams.

The student should have a basic knowledge of IT and Service Management fundamentals.

4 Hours/Lecture

This class is intended for the following groups: Executive Leadership, IT Operational Teams, Sourcing / Procurement Teams, and Software Asset Management Operational Teams. NOTE- Involvement requirements and timings are indicated in the Topical Outline section

  • Executive Kickoff (15-30 min)
  • Stakeholder Session (15-30 min)
  • SAM Team Breakout Session (3 hours)
  • SAM Basics
  • SAM/ITAM Standards
  • SAM Program
  • Staffing for SAM
  • SAM and the Organization
  • Tiered Management Approach to SAM
  • SAM Tooling & Automation
  • SAM Maturity
  • High Level Timescales




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