Supporting Users and Troubleshooting Desktop Applications on a Windows XP OS + MeasureUp & CBT

PT4251
Summary
This ILT Series course prepares students for Microsoft Certified Desktop Support Technician (MCDST) exam 70-272. Students will learn how to support applications in Windows XP, install and configure Microsoft Office, and set up and manage application security.
Prerequisites
There are no prerequisites for this course.
Duration
2 Days/Lecture & Lab
Audience
This course is designed for those planning on taking the Microsoft Certified Desktop Support Technician (MCDST) exam 70-272.
Topics
  • Application Support
  • Office Installation
  • Office configuration
  • Outlook Configuration
  • Application Security

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