Technology has moved beyond a business necessity to a clear business advantage for those who operate effectively. Success requires a balance among the many demands placed on IT leadership. World class IT operations happen only when there are close trusted relationships fused between business users and IT service delivery team. This course teaches you the techniques and strategies of how to accomplish this daunting reality - effectively bridging the Business/IT chasm and making IT that first-class trusted advisor.By integrating the technical, management, and economic perspectives of any situation, technical leaders make better decisions and avoid costly mistakes. This paradigm-based program introduces architects to the key practices of technical leadership using a practical, "hands on" approach that leaves them able to immediately apply what they have learned and be more productive.
There are no prerequisites for this course.
5 Days/Lecture & Lab
This class is designed for IT Managers, Enterprise Architects, Business Users, and Emerging Leaders.Students should come with an open mind, from either the IT or Business Side. Most participants bring 4-5 years direct experience leading or supporting IT business applications from a technical or functional background.